JunoCare

emineo brings clarity and efficiency to social casework – with an intelligent solution that noticeably reduces the workload for professionals. Digital administration thus becomes a real tool for more time in direct contact with people.

Digitizing social work and minimizing risks

Social work is facing major challenges: increasing complexity, rising administrative costs and growing pressure for efficiency. With JunoCare, the innovative software from emineo, we offer social services a digital solution that relieves the burden, connects and makes human closeness possible again. JunoCare automates routine processes, creates transparency and ensures that there is more time for what counts – working with people.

In Switzerland, around 260,000 people are supported by social welfare. This basic material security enables them to participate in economic, social, cultural and political life and guarantees a dignified existence. A wide range of advice and courses help those in need to take the step towards an independent and financially self-sufficient life.

Financial aid

Your challenge

Lack of overview of complex case histories with changing case managers
Time lost due to manual searches in various documents and systems
High administrative effort in the calculation and payment of social welfare benefits
Media disruptions between paper-based applications and digital specialist applications
Difficult to trace during revisions and audits

Our solution

Fully integrated platform for case processing incl. digital application system
Automated calculation according to SKOS guidelines with cantonal adjustment options
Interfaces to central registers (e.g. residents’ registration office, AHV)
Audit-proof documentation and digital file management
Intuitive user interface for social workers and administrative staff

Finanzielle Verwaltung

Ihre Herausforderung

Intransparente Aktenführung erschwert die Zusammenarbeit mit Klient:innen, Beiständen, KESB und Drittstellen
Komplexe Verwaltung von Budgetplänen bei unterstützten Personen
Fehlende Transparenz für Beistände oder Drittstellen (z. B. KESB, Vermieter)
Ineffiziente Kommunikation zwischen Fachpersonen, Klientinnen und Klienten und Dritten

Unser Lösungsansatz

Effizient durchsuchbare Aktenübersicht für schnelle Orientierung und lückenlose Fallnachverfolgung – auch bei Zuständigkeitswechsel
Digitales Finanzcockpit mit Echtzeit-Budgetübersicht für jede betreute Person
Automatisierte Zahlungsplanung inkl. Miet-, Krankenkassen- und Schuldenverwaltung
Mandatsspezifische Rollenrechte (KESB, Beistand, Sozialdienst) für datenschutzkonforme Zusammenarbeit