Data Protection

emineo AG Data Protection Policy

1. Data Protection at a Glance

General Information

The following information provides a brief overview of what happens to your personal data when you visit our website. Personal data refers to all data that can be used to identify you personally, such as for example, your name, your address, and possibly also the IP-address of the internet connection used to call up our web page.

Who is responsible for data acquisition on this website?

Data processing on this website is handled by emineo AG, Pfingstweidstrasse 106, 8005 Zürich; for storage and processing of your data, emineo AG may contract with a service provider who will save and/or process the data while observing the data protection provisions at the instruction of emineo AG.

How do we acquire your data?

First, your data is collected when you provide it to us. This pertains to data that you provide within the scope of a contact inquiry. Other data is automatically detected by our IT systems when you visit our website. This pertains primarily to technical data (e.g. internet browser, operating system or clock time of the page call). Detection of this data occurs automatically as soon as you visit our website.

How do we use your data?

A portion of the data is collected to ensure your smooth visit to the website. Other data can be used to analyse the customer journey to optimize our online offers. Your data will not be provided to a third party, other than to service providers handling order processing and shall only occur as protected by an agreement with such service provider that conforms to the data protection regulations.

What are your rights regarding your data?

You have the right, at any time and at no charge, to obtain information about the origin, receivers and purpose of your saved personal data. Moreover, you are entitled to request the correction, locking or deletion of this data. In this respect, and regarding additional questions on the subject of data protection, you may contact us at any time at the address provided in the company information.

2. General Instructions and Required Information

Data Protection

The operators of these webpages take the protection of your personal data very seriously. We treat your personal data confidentially and in conformance with the legal data protection requirements and with this data privacy policy.

When you use this website, various personal data are collected. Personal data refers to data that can be used to identify you personally. The present data privacy policy explains what data we collect and what we use it for. It also explains how and why this is done.

We should point out that data transmission on the Internet (e.g. for email communications) may have security gaps. Comprehensive protection of the data against third-party access is not possible.

Reference to Responsible Agency

The agency responsible for data processing on this website is:

emineo AG Pfingstweidstrasse 106, 8005 Zürich Email:

The responsible agency is that natural person or legal entity who decides, alone or together with others, about the purpose and means of processing your personal data (e.g. names, email addresses etc.).

Rescinding Your Consent for Data Processing

Numerous data processing steps are only allowed with your express consent. You may rescind your prior consent at any time. To do so, a simple email message to that effect, directed to us, will suffice. The legality of the data processing that occurred prior to that time shall remain unaffected.

In the event of a violation of the data privacy policy, you have a right of complaint to the relevant supervisory authority.

The data privacy office of the Canton of Zug, Regierungsgebäude/Postplatz, Postfach, 6301 Zug; Telephone: +41 41 728 31 87;

Right to Data Portability

You have the right to receive in a convenient, machine-readable format, the data that we process automatically based on your consent or in fulfilment of a contract, or that we provide to a third party. If you request the direct transfer of the data to a different responsible party, then this shall only occur to the extent that it is technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential data, such as purchase orders or inquiries that you send to us as site operators, this page uses SSL or TLS encryption. An encrypted link can be recognized in that the address line of the browser will change from ‘http://’ to ‘https://’ and there will be a lock-symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you send to us cannot be read by third parties.

Information, Locking, Deletion

Within the scope of applicable legal provisions, you have the right, at any time, to obtain information – at no fee – about your saved, personal data, its origin and receivers, the purpose of the data processing, and also a right to rectification, restriction of processing or erasure. With regard to this matter and any other questions on the subject of personal data, you can contact us at any time at the address of the website operator provided in the legal notice.

3. Data Acquisition on Our Website


Web pages sometimes use what are known as cookies. Cookies do not cause any harm to your computer and do not contain any viruses. Cookies are used to make our offers more user-friendly, more effective and safer. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are known as ‘session cookies.’ They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies make it possible for us to recognize your browser at your next visit.

You can configure your browser so that you are informed about the setting of cookies, only allow cookies for individual cases, prevent the acceptance of cookies for particular cases or in general, and also set the automatic deletion of cookies when you close your browser. If the use of cookies is deactivated, the functionality of our website may be limited.

Cookies that are necessary for the implementation of electronic communications or for the provision of certain functions you requested (e.g. shopping cart function) are saved on the basis of Art.6 para. 1 letter f) GDPR. The website operator has a valid interest in saving of cookies to ensure error-free and optimized provision of Our Services. If other cookies (e.g. cookies for analysis of your web surfing activity) are saved, then these will be handled separately in this data protection policy.


We collect and automatically save information in what are known as ‘Server-Log Files’ that your browser automatically passes on to us. These are:

· Browser type and version

· Operating system

· Referrer URL

· Host name of accessing computer

· Clock time of server request

· IP address. A compilation of this data with other data sources is not performed. The basis for the data processing is Art. 6 para. 1 (b) GDPR, which permits the processing of data in fulfilment of a contract or pre-contractual activities.

Contact Form

If you contact us by using a contact form on the website, the data you provide on the contact form, including your provided contact data, will be saved by us for the purpose of processing your query and in regard to any connection questions. We will transfer this data to a third party only after either after obtaining your consent, or as necessary in fulfilment of a contract with you or for pre-contractual activities based on your prior inquiry (e.g. logistics provider such as DHL, Swiss Post). Processing of the data provided in the contact form will thus occur exclusively on the basis of your consent (Art. 6 para. 1 (a) GDPR). You may withdraw your consent at any time. In such a case, an informal message to us by email will suffice. The legality of the data processing that has already occurred until the time of revocation shall remain unaffected.

The data you input on the contact form shall remain with us until you prompt us to erase it, withdraw your consent for its storage, or after the purpose of the data retention has expired (e.g. after completion of processing of your request). Any compulsory legal regulations – in particular retention periods – shall remain hereby unaffected.

4. Analytics Tools and Advertising

Google Analytics

This website uses functions of the web analysis service of Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses what are known as ‘cookies’. These are text files that are saved on your computer and which enable the analysis of your usage of this website. The information generated by the cookie regarding your usage of this website is usually transferred to and saved on a Google server in the USA.

Saving of cookies by Google Analytics and use of this analysis tool take place on the basis of Art. 6 para. 1 (f) GDPR. emineo AG has a valid interest in the analysis of the users’ behaviour in order to optimize the web offers and advertising provided.

Google Signals

We also use the technical extension “Google Signals”, which enables cross device tracking, among other things. However, this only happens if the visitor has logged into a Google service when visiting the website and at the same time has activated the “personalized advertising” option in their Google account settings. Even then, however, no personal data or user profiles become accessible to us; they remain anonymous to us. If the use of “Google Signals” is not desired, this option can be deactivated in the Google account settings “personalized advertising.

IP Anonymizing

The function of IP anonymizing is active on this website. Thus your IP address will first be abbreviated by Google within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area, before being transferred to the USA. Only in exceptional cases will the full IP address be transmitted to the Google server in the USA and abbreviated there. Under contract to the operator of this website, Google uses this information to evaluate your usage of the website so as to generate reports about website activity and to provide services to the website operator associated with website use and internet usage. The IP address passed from your browser will not be combined with other data by Google within the scope of Google Analytics.

Browser Plugin

You can prevent the saving of cookies by adjusting the appropriate setting in your browser software; however, we should point out that in such a case, you may not be able to fully use all the functions of this website. Moreover, you can prevent the transfer to Google of data related to your use of the website by the cookie (including of your IP address), and also the processing of this data by Google, by downloading and installing the browser plugin available at the following link:

Objection to Data Acquisition

You can block the acquisition of your data by Google Analytics by clicking on the following link.

This will place an opt-out cookie that will block the acquisition of your data upon any future visits to this website: deactivate Google Analytics.

More information on the handling of user data by Google Analytics is found in the Google Data Protection Statement at:

Order Data Processing

We have concluded an agreement with Google regarding order data processing and comply with the strict provisions of the German data protection authority in the use of Google Analytics.

5. Newsletter

Newsletter Data

If you would like to subscribe to the newsletter offered on the website, then we require your email address, and also information that will allow us to verify that you are the owner of the particular email address and give your consent to receipt of the newsletter. Any additional data will only be collected on a voluntary basis. We use this data exclusively for sending the requested information and will not disclose it to third parties.

Processing of the data provided in the newsletter contact form will occur exclusively on the basis of your consent (Art. 6 para. 1 (a) GDPR). You can withdraw your given consent for storage of the data, of the email address and also its usage for sending of the newsletter at any time, such as by using the ‘Unsubscribe’ link in the newsletter. The legality of the data processing that has already occurred shall remain unaffected.

The data you provided to us for the purpose of obtaining the newsletter will be saved by us until you unsubscribe from the newsletter and will be deleted after you have unsubscribed. Data that we have saved for other purposes (e.g. email addresses for the member sphere) will not be affected.

6. Plugins and Tools

Google Web Fonts

This page uses a consistent representation of types of script, known as web fonts, that are provided by Google. When you call up a web page, your browser loads the required web fonts into your browser cache in order to display text and types of lettering correctly.

For this purpose, your browser must make contact with the Google servers. In this manner Google obtains information that our website has called from your IP address. The use of Google Web Fonts is in the interest of a consistent and an attractive presentation of our online offers. This represents a valid interest within the meaning of Art. 6 para. 1 (f) GDPR.

If your browser does not support Web Fonts, then a standard script will be used by your computer.

Additional information on Google Web Fonts is found at: and in the Google data privacy policy:

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